how to solve ?your pc ran into problem needs to restart we are collecting some error info.
FIX : Your PC Ran Into a Problem and Needs to Restart. We’re just collecting some error info, and then we’ll restart for you. (0%)
If you’d like to know more, you can search online later for this error: INACCESSIBLE_BOOT_DEVICE

Many times the following error “Your PC Ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you.” makes a lot of trouble for you and it does not even let you login. It automatically goes into the infinite restart loop mode. So here is the solution.

Eventually this error message stands for a very short time. So when you start your system, this error pops up like for a second and then suddenly restarts the system.

So after the error pop up, immediately system restarts and then starts this “Automatic Repair”. After sometime it starts “Diagnosing your PC” and finally when it finds out there is nothing to do more, comes up with these tow options “Restart and Advanced Option”.
So Before going into the Advanced option for resolving this issue, let me tell you why this situation comes.?

There are multiple reasons which includes,

1) Changes in registry
2) Recent changes in Hardware of the system.
3) Any recent driver insatllation which went wrong.
4) Improper shutdown of the system which includes forcefull shutdown.

Once you go to the “Automatic Repair” screen and Restart the system, it comes with the same error and end up there again only. So Go to the “Advanced Option”.
Select the “Troubleshoot” option. Here there are multiple options “Refresh your PC”, “Reset your PC”, “Microsoft Diagnostics and Recovery toolset” and “Advanced Options”. Click on “Advanced Options” as the other options are not going to help you.

Under the “Advanced options” there are again multiple options. “System Restore” which is help full only if you have created a Restore Point. “System Image Recovery” is help full only if the Image Recovery is created. Both these options are not going to help me here as i didnt created both. We already did “Startup Repair” and “Startup Settings” contains different options.

So click on fourth option “Command Prompt” and from here we are going to restore the registry to the previous state prior to the changes.

Go to following Location “C:WindowsSystem32ConfigRegBack” and copy all the following files “Default”, “SAM”, “Security”, “Software” and “System” to the previous directory that is “C”WindowsSystem32Config”. Before copying these files to the Config folder, please take the back from Config folder.

Once you restore the registry files, restart your system. And magically your system will start again normally.

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9 Comments

  1. David Brown Reply

    hHaha how to go further… blue screen is restarting again and again

  2. Lauris Abele Reply

    After restart came up the same picture. Restarts all the time, showing the same, tried with LAN cable and boot priority to LAN, the same problems. It is cheap Toshiba, cannot get run into safe mode neither, its not popping out any menus after pressing f1-f12. Message – BAD_SYSTEM_CONFIG_INFO. Solutions?

  3. fenix_play_ pl Reply

    i have it sometimes and why only realtek it can be evry driver

  4. Probaly wont respont sorry for bad english but is it only with the 2 pcs i have to Update?

  5. Thomas Valdez Reply

    Mine takes me to automatic repair then goes to a black screen then after hours and hours it does the diagnosis, but doesn't do anything after that

  6. but my laptop wont even take me to my login page it keeps saying it 🙁 idk how to fix it

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