Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you.

This tutorial will apply for computers, laptops, desktops,and tablets running the Windows 10, Windows 8/8.1, Windows 7 operating systems.Works for all major computer manufactures (Dell, HP, Acer, Asus, Toshiba, Lenovo, Samsung).

If you see a message Your PC ran into a problem and needs to restart on a blue screen on your Windows 10, Windows 8.1, Windows 8, Windows Server computer systems, it is possible that your system may have crashed due to various reasons, like a bad driver, memory issues or corrupted system files.

Starting with Windows Vista, the operating system attempts to fix the problem on its own in most cases, but if it cannot recover on its own, it will show a stop error screen.

When Windows encounters a condition that compromises safe system operation, the system halts. This condition is called a ‘Bug Check’. It is also commonly referred to as a system crash, a kernel error, a system fault or a Stop error. When Windows encounters such a serious error that forces it to stop running and restarts the system.

Your PC Ran Into A Problem And Needs To Restart
The full message you see would be:

Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you.
Alternatively, you could also see the following message on a light blue screen:

Your PC / Computer ran into a problem that it couldn’t handle and now it needs to restart. You can search for the error online.
The system will not display the detailed Stop error information, as it used to in earlier versions of Windows, because in most cases users found it overwhelming.

1] This screen stays for a few second before Windows restarts. This way we may unable to read what is written. To get around it, one has to disable the auto PC restart option from the StartUp & System Recovery settings. Knowing the error code, can help identify the problem/solution.

So in order to make the system not restart automatically, you will have to follow the tutorial above.

This tutorial will apply for computers, laptops, desktops,and tablets running the Windows 10, Windows 8/8.1, Windows 7 operating systems.Works for all major computer manufactures (Dell, HP, Acer, Asus, Toshiba, Lenovo, Samsung).

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6 Comments

  1. MDTechVideos Reply

    Did I help you? Consider a one time contribution to support new daily content on this channel. https://www.paypal.me/MDTechVideos

  2. Guys let me say that there are 2 types of such errors one is that it doesn't let you start into pc which fix is the cmd one.

    The other one is when you are using your pc and this shitty problem pops up so I guess this is the one I'm facing and this fix might help it

  3. IM ONLY 9 OK CUZ I NEED TO FIX THIS PROBLEM SO I CAN PLAY MY GAME

  4. It's stuck on the blue screen for me, I can't even get onto the desktop :/

  5. Fanta’s Bird’s Reply

    My laptop Gateway is stuck at the Automatic Repair and I tried to take battery out everything out and I still can't fix it.

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