Step 1: Control Panel
Step 2: Hardware and Sound
Step 3: Power Options
Step 4: Choose what the power options do
Step 5: Change settings that are currently unavailable
Step 6: Uncheck “Turn on Fast startup”
Step 7: Save changes

Message:
Win 8 Your PC ran into a problem and needs to restart. We are just collecting some error info, and then we’ll restart for you.

If you’d like to know more, you can search online later for this error: dpc_watchdog_violation

[Update] February 6, 2015

When I first made this video. I had recently bought a new DESKTOP PC with Windows 8.
Since then, I have been doing personal tests and research on what was causing the dreadful

“your pc ran into a problem and needs to restart we’re just collecting some error info and then we’ll restart for you” error.

Based on my tests on 3 personal LAPTOPS and research, there seems to be a direct correlation between having AVG Anti-Virus installed and the frequency of this error.

However, once I switched to AVAST Anti-Virus I haven’t had any problems on my new laptop.

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39 Comments

  1. What if your in the bluescreen of death and you can't get on to your desktop

  2. Ram Kumar Viswa Reply

    keeping fingers crossed followed this. Let me update on this effectiveness thank you

  3. Always is the same, some people say that it works but it doesn't for me.

  4. How am I supposed to access the settings when I can't even get to the log in screen? Not very helpful. Might as well of done a video on reseting to factory settings!

  5. How is opening control panel going to help if I cant even get my PC to get to the welcome screen

  6. The Furrangers Reply

    will this infect my gaming computer? i looked it up i dont know what DPC_WATCHDOG_VIOLATION is, When i got my gaming pc it came with windows 7 and i upgraded it to windows 8.1 and then the problem starts after 5 Months ago
    i havent used my pc since now im stuck using my dad's windows 7 laptop 🙁 , if you know how to do this on windows 8.1 i would give you a shoutout for a reward and i will like the video :).

  7. _Hazel_ the_hedgehog Reply

    I can't access the labtop it stops at 30% every time xc

  8. I just switch off my laptop with pressing the off button. Then switch on again, its ok.

  9. Philip Siggins Reply

    Where all the methods fail is that NO ONE starts at the beginning. The problem is at the loop. Step 1: Switch on your computer / Step 2: Tried booting in safe mode (Lenovo does not allow the F8 button or any other button for the matter of fact to log into safe mode. So now what do I do…Frustrated! (tried so many methods but still sitting with the same problem). Eventually I pressed the F12 which brings me to the Lenovo boot menu…but still from here there is no option to FIX the loop problem?

  10. Thank you so much! This worked for me, and I'll see if it'll last a week(hopefully). Tried so many complicated things on my laptop and nothing worked except this.

  11. Virtually Amped Reply

    but ur computer is on and running, mine is doing g this when I start, I can't go to control pannel

  12. RID MI CUMMENT PLS!!!!!

    HELP ME! IM STUCK ON A RESTART LUMBO I CANT ACESS INTO MI DESKYOP PLS HALP MEH!!!!! -XxXPruh_Quicksc0p3rXxx

  13. Thanks for posting this. I'm trying it and we will see what happens 🙂

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